Cancellation Policies for Q-Light Channel

All subscription purchases that include digital downloads, pdf downloads, ebooks and videos made on www.thesiriuslibrary.com are non-refundable and not exchangeable. Since the products made available here are intangible, we cannot accept any request for refunds. In the case where a purchase error is made, please contact us by email at: This email address is being protected from spambots. You need JavaScript enabled to view it. to discuss a resolution. In the event that the files were corrupted during the course of transmission or they were never successfully downloaded, please contact us at: This email address is being protected from spambots. You need JavaScript enabled to view it. and we will be happy to make the downloads available to you.

How to Access Your 'My Membership Account' You may view all of your membership subscriptions and subscription payment history on your 'My Membership Account' page. Simply log in to your Sirius Library Heart Portal membership and go to the drop down menu in the aqua 'MY MEMBERSHIP' button in the top right corner of your 'MY LIBRARY' page, then just click on 'My Membership Account' listed in the dropdown menu.

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