Cancellation Policies for Q-Light Channel - 9 Month Subscription

Cancellation Policy for 9 Monthly Payments Option

If you have signed up to receive your 9 month Subscription by paying Monthly subscription payments, you may cancel your subscription at any time via logging into your Sirius Library Membership Account on The Sirius Library website.

Your subscription service will be automatically suspended, and you will no longer have access to your subscription content if:

  • you cancel your monthly payments, or
  • your next monthly payment is not received on the date that it is due.

No refunds will be given for any monthly subscription payment, as automatic access to subscription content is given as soon as your monthly payment is received.

Cancellation Policy for Full Payment Option

If you have signed up to receive your 9 month Subscription by paying one Full Payment, you may cancel your 9 month membership subscription to the Q-Light Channel at any time via logging into your Sirius Library Membership Account on The Sirius Library website.

If you cancel your membership subscription within the first 4 months and before your 5th month subscription content is released to you, we will refund you 50% of your subscription fee payments that we have received.

If you cancel your membership subscription after 5 months, and before your 7th month subscription content is released to you, we will refund you 25% of your subscription fee payments that we have received.

There are no refunds given after you receive your 7th month subscription content has been released to you.

How to Access Your 'My Membership Account'

You may view all of your membership subscriptions and subscription payment history on your 'My Membership Account' page. Simply log in to your Sirius Library Heart Portal membership and go to the drop down menu in the aqua 'MY MEMBERSHIP' button in the top right corner of your 'MY LIBRARY' page, then just click on 'My Membership Account' listed in the dropdown menu.

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If you are a Sirius Library Member, you are automatically subscribed when you register, so you don't need to fill out this form, unless you have previously unsubscribed.

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